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PlayHQ Season Opener Checklist for Clubs

Have You Completed the Following Items?

  • Approved your player registrations. URGENTLY NEEDED TO BE COMPLETED
  • Ensured Coaches, Team Managers, Volunteers and Officials have registered.
  • Allocated Team Managers to teams and toggled access on
  • Allocated your players to their teams.
  • Check your fixtures.

Player Registrations

It is very important that clubs have all players registered and approved prior to team selection night. If a player is not registered, they can’t be selected to play.
Player Points
Player Points Support Article

If an Association uses the Player Points cap, clubs will need to allocate Player Points to their respective players in the club. Team selection cannot be made if these are not allocated.

If an Association has settings on that clubs can allocate points, we ask clubs to do this by Thursday Oct 5th, 5pm.

If Associations are the only ones set up to allocate points, then Associations must get the player points from each club and upload these by Thursday Oct 5th 5pm so clubs can do team selections.

To do this, use the above support link. If your Association uses Player Points Cap and players aren’t given points, they cannot be selected into a team sheet.

Approving Players – Clubs It is urgent that all clubs do these daily

As majority of Cricketers in Victoria are registering onto PlayHQ for the very first time with their club, this means that players will be considered a “new player”.

Moving closer to the start of the season, a reminder for all clubs to approve any player registrations that sit as Pending to Active ASAP. This is important as many players require a permit to play in another competition or association and their original status must be Active.

Transfers and Permits It is urgent that all clubs and associations are daily approving these to not hold up the process for players to play cricket from this weekend.

As the season gets closer it is important for clubs and associations to ensure that they are approving transfers and permits in a timely manner. Permits can only be requested once a player is active in a club (not pending). Please ensure that all pending transfers & permits are actioned so all relevant parties aren’t waiting. Associations please consider the settings that were sent to you in an email on the weekend on which settings to be set as auto approval, this will decrease workload for you.

A reminder if you want a player to register with you at your club and pay fees then they must do a player led permit not a club-based permit.

e-Scoring Access
Clubs are encouraged to create a generic e-scoring email for their club or one for juniors and one for seniors. Use this email to be registered as an e-scorer administrator.

These can be then given to all scorers to use and then they create a pin number for the game.

My-Teams Access

This is different from e-Scoring Access. This access comes from a person registering as a Team Manager or Coach in the registration process. Once this is complete, they will have that toggled to on. In the club portal, go to Teams --> View --> Scroll down to Team Manager and select Allocate.

Cricket Australia Support Pre & Post Match Checklists;

Cricket Australia has excellent resources that relate to everything clubs need to know prior to a game of cricket and everything clubs need to know after a game of cricket. Please go the below link to ensure you are across all of the necessary steps.

Pre & Post Match Checklist - Click here to go to the website

Cricket Australia Support; (click here to go to the website for support)

PlayCricket Support Held Desk will be your one-stop shop for all things support at the beginning of the season and throughout. Cricket Australia have added more staff to the team to help all clubs with the transition to PlayHQ. Below are the hours for the summer season.

  • Mon -    9:00 AM - 11:00 PM
  • Tues -    9:00 AM - 9:00 PM
  • Wed -    9:00 AM - 9:00 PM
  • Thurs - 9:00 AM - 9:00 PM
  • Fri -        9:00 AM - 11:00 PM
  • Sat -       8:00 AM - 11:00 PM
  • Sun -     9:00 AM - 6:00 PM

Cricket Australia has some great resources on their revamped PlayCricket support site. These include the following:

  • Support articles for everything to do with PlayHQ and Cricket for the upcoming season. Simply use the search bar on the main screen and type in your query
  • Skipper, Cricket Australia’s Messenger function if you want to talk to someone real time. When you visit the PlayCricket Support, Skipper is waiting for you on the bottom right of the screen!
  • One on One 30minute session with a Cricket Australia Support member. You can book your session here, use this for anything PlayHQ related including e-scoring training.

PlayHQ Support Articles

Click here for additional support articles on PlayHQ administration.
PlayHQ Support

Captains named on team sheets.

It is a requirement that captains are named on team sheets. Captains will receive an email from Officials HQ at the completion of match to record their report. If they are not named then no report can be sent.

Admin access types

Use this PDF to learn about Admins & Access
PlayHQ Admin & Access Types

Game Day & e-Scoring Training

Cricket Victoria is running training sessions on Game Day and e-Scoring over the next 3 weeks as the season gets closer.

There will be sessions on the following dates with all sessions being held online from 6:30pm-8pm.

  • October 4th

All club scorers are encouraged to attend a training session, please use this link to register:

Game Day & e-Scoring Training Registration

E-Scoring Booklets

Cricket Australia & PlayHQ have also developed an e-Scoring Training booklet for every club in Victoria. The booklets are A5 and contain all information needed to live score a game of cricket. These will be disbursed to clubs by their primary Association. Whichever Association your highest graded club team plays in, that is the Association you will receive this from.

Players, Team Managers, Coaches, Volunteers and Officials. – Registration.

Cricket Victoria in partnership with the VMCU, VCCL and the VSDCA are asking all clubs to ensure that the following are registered on PlayHQ. The Working with Children Details are collected on all registration forms except the Player registration.

  • Players – so they can be named on a team sheet to play.
  • Team Manager – so team selections can be made and scores entered after a game if needed.
  • Coach – to be named on a team sheet and scores entered after a game if needed.
  • Volunteers / Officials – so we can capture the working with children details and have the ability to provide offers to games or education courses.

Player Registration & CricketID

PlayHQ requires all players to register into the platform to be able to play Cricket come round 1.

We understand this is a new process for Cricket in Victoria, but we have developed some resources to support you on your registration journey.

Registration Resources

For detailed information on how to create a Cricket ID, and link it to your PlayHQ account & existing MyCricket stats, download this guide here

To create your Cricket ID, or to check if you already have one, visit the Cricket ID sign up page here.