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PlayHQ Update

Here is an important update from Cricket Victoria about PlayHQ.

PlayHQ Newsletter

Season Opener Checklist
Have you completed the following key items?
  • Opened your registrations for players.
  • Created your club teams on PlayHQ (using your associations naming conventions)
  • Approved your player registrations.
  • Ensured Coaches, Team Managers, Volunteers and Officials have registered.
  • Allocated Team Managers to teams
  • Allocated your players to their teams.

Cricket Australia Support; (click here to go to the website for support)

PlayCricket Support Held Desk will be your one-stop shop for all things support at the beginning of the season and throughout. Cricket Australia have added more staff to the team to help all clubs with the transition to PlayHQ. Below are the hours for the summer season.
Mon -    9:00 AM - 11:00 PM
Tues -    9:00 AM - 9:00 PM
Wed -    9:00 AM - 9:00 PM
Thurs - 9:00 AM - 9:00 PM
Fri -       9:00 AM - 11:00 PM
Sat -      8:00 AM - 8:00 PM
Sun -     9:00 AM - 6:00 PM

Game Day, E-Scoring, General PlayHQ Enquiries

Participants, utilise Clubs and the Cricket Australia Support team for your queries or issues.
Clubs, utilise both Association and Cricket Australia Support.
Associations, please utilise Cricket Australia Support and Cricket Victoria.

Game Day & e-Scoring Training

Cricket Victoria is running training sessions on Game Day and e-Scoring over the next 3 weeks as the season gets closer.
There will be sessions on the following dates with all sessions being held online from 6:30pm-8pm.
September 26th
September 27th
October 4th
All club scorers are encouraged to attend a training session, please use this link to register:

E-Scoring Booklets

Cricket Australia & PlayHQ have also developed an e-Scoring Training booklet for every club in Victoria. The booklets are A5 and contain all information needed to live score a game of cricket.
Creating Teams - Clubs
A reminder to all clubs to make sure you create your nominated teams so that Associations have the ability to fixture. As it is close to the start of the season, this is an urgent action for Clubs. When creating your club teams, please ensure the names of the teams are specific to the Grade. When Associations fixture Grades, they need to have specific names for club teams.
Approving Players – Clubs
As majority of Cricketers in Victoria are registering onto PlayHQ for the very first time with their club, this means that players will be considered a “new player”.
Moving closer to the start of the season, a reminder for all clubs to approve any player registrations that sit as Pending to Active ASAP. This is important as many players require a permit to play in another competition or association and their original status must be Active.
Players, Team Managers, Coaches, Volunteers and Officials. – Registration.
Cricket Victoria in partnership with the VMCU, VCCL and the VSDCA are asking all clubs to ensure that the following are registered on PlayHQ. The Working with Children Details are collected on all registration forms except the Player registration.
Players – so they can be named on a team sheet to play.
Team Manager – so team selections can be made and scores entered after a game if needed.
Coach – to be named on a team sheet and scores entered after a game if needed.
Volunteers / Officials – so we can capture the working with children details and have the ability to provide offers to games or education courses.
Adding E-scoring admin emails.
Clubs are encouraged to create a generic e-scoring email for their club or one for junior s and one for seniors. These can be then given to all scorers to use and then they create a pin number for the game.

Transfers and Permits 
As the season gets closer it is important for clubs and associations to ensure that they are approving transfers and permits in a timely manner. Permits can only be requested once a player is active in a club (not pending). Please ensure that all pending transfers & permits are actioned so all relevant parties aren’t waiting.
A reminder if you want a player to register with you at your club and pay fees then they must do a player led permit not a club-based permit.
Player Registration & CricketID
PlayHQ requires all players to register into the platform to be able to play Cricket come round 1.
We understand this is a new process for Cricket in Victoria, but we have developed some resources to support you on your registration journey. Registration Resources
For detailed information on how to create a Cricket ID, and link it to your PlayHQ account & existing MyCricket stats, download this guide here
To create your Cricket ID, or to check if you already have one, visit the Cricket ID sign up page here.